This issue seems particularly prone to occurring with the transcripts of long articles and long videos.
I tried copying and pasting a transcript manually and it helped but it still had the issue at times
I am also experiencing off by one errors since this morning. If I try to select a word, the reader selects the word before it. If I refresh, it fixes for maybe a selection or two, and then breaks again.
I would suggest people start canceling their subscriptions. They’d change their approach quickly when thousands of $$ stopped trickling in each month when they break their app and ignore their users for weeks.
Hi everyone,
All issues mentioned on this thread should be solved now. Sorry about any inconvenience.
Well not quite all the issues mentioned in this thread…
Still waiting on some kind of clarity on what “some time” means, if that’s at all possible.
@TomErikSmith What issues are you still experiencing?
The issue that I quoted in the message you’re replying to… Hyphenated words.
I can’t wait to try it out! That’s fantastic! Also, do I need to re-import the old courses?
This hyphen issue is becoming the Voldemort of LingQ. Every time I dare to mention it now, it’s just radio silence…
@TomErikSmith Can you please post a few lesson URLs with examples of the hyphenated words issue so we can get to the bottom of this and have it solved? Thanks and thanks for your patience.
Here are a couple of lessons that have at least one hyphenated word that is counted as one word (near the beginning of the lessons) :
@TomErikSmith I checked these two lessons and I could only see words:
dvd-spiller
t-skjorte
but these are both meant to me one word. Can you find any other examples?
So in those lessons, as well as “dvd-spiller” and “t-skjorte” there is also “nike-joggesko” and bmx-sykkel. But frankly this is irrelevant at this point, not to mention that these were examples I mentioned three months ago…
The fact of the matter is that hyphenated words like this have never been counted as single words on lingq… Until almost three months ago now, when you made some change that made them one word, and broke a bunch of other things in the process.
For almost three months now… three months, you have apologised and said that this change will be reverted back. Several times you have told us that is has been fixed, and even more times you have said that it will be reverted back/fixed “soon”.
We are now almost three months into this, and now you are asking me and I see @JulianiTOgo as well, to provide examples of hyphenated words? Examples of a bug/change that for almost THREE months you have been telling us will be fixed soon? Not only are you asking for examples, but when given some examples, your response is to say that “no problem here… they are actually meant to be one word.” ???
So what has been happening for three months? This just feels like a slap in the face… Like you are saying, “Yea we have been promising you a fix for almost three months, but honestly we don’t really care, and to be honest, it’s actually meant to be this way! So we dont know what you’re complaining about in the first place…”
*Sorry if this is sounding very angry, and maybe it’s directed at the wrong person, I apologise for that, but I’m a bit shocked at the moment… THREE MONTHS, and now the message is - “actually, it’s supposed to be like this”. 
I feel stupid for believing that this was going to get fixed. Lesson learned I guess.
@zoran Can you please elaborate on this. Since when are hyphenated words meant to count as one word? I thought in all these months that we were discussing this issue here on the forum, at least we shared the view that the reason that hyphenated words count as one word was a bug and not an intended change to the way LingQ works.
I have been using the app for more than five years almost daily and I cannot recall that a bug that impacted the usability of the reader ever remained for so long. It’s really getting annoying at this point. I could show you endless examples on how inconsistent and buggy LingQs treatment of hyphenated words has became and how little sense it makes to count hyphenated words as one, when you can just simply create a cluster LingQ for the few hyphenated words where the hyphen really makes the word instead of just bringing two (or more) words together.
Example: Yes, words like make-up, u-turn or check-in are single words. But first, they can be still be LingQed by chunking them and second, they are in the minority, because hyphens are mostly used in a way to relate two separate words: Russo-Ukrainian war, strong-minded, black-eyed, father-son relationship…
@ JulianiTOgo As a voice from the off, I don’t want to counter your argument, but I am sorry to say, that not everybody cares about the hyphened words, as long as the rest is working properly, which has been a big problem for the last two month. But I think, it was mentioned somewhere, that the LingQ team decided for each language individually, how to continue with the hyphen situation, because hyphens are used differentliy in various languages, as you and some other users previously explained. And at least for me, lingqing is working fine now.
When I read your post, I was wondering about the words you mentioned. All of these hyphened words are word entries in the Oxford English Dictionary and when you think about it, these English examples have a particular meaning and there is (usually) a reason for the hyphen. Why should these “minority words” be treated differently? I guess, there will always be a divide between oppinions in the case of “what’s a word?”. Sometimes us users forget that this is a language learning plattform, which is designed for everyone: polyglots like you, first-time learners, dabblers, linguists, teachers, content creators, …
At least for the English language (and a few more) I am all for counting the hyphend words as one word. As for the treatment of these words: When you already know (or can guess) the meaning, then just dump the word or mark it a known. If you don’t know a part of the hyphened word: learn it or just wait until the single word appears in a text one day. [BTW: What does the simple past of “to eye” have to do with the colour of your eyes?]
Well, if LingQ confirms this, ok, I can and have to adapt. However they said several time that it was a mistake they wanted to revert.
Coming from the learning experience of highly inflected languages, I don’t find it really intuitive to also add hyphenated words to possible new words.
Edit: Just to add that LingQ already started working on the problem. I have many lessons where most if not all hyphenated words got split. The more confusing it is that other hyphenated words (sometimes the same combinations as the ones that got split) remain or appear again in the lessons where I shared the URL with Zoran.
“the LingQ team decided for each language individually, how to continue with the hyphen situation”
This has never been the case… I don’t know where you are getting this information from.
It as always been the message for the entire THREE MONTHS now, that all hyphenated words will be reverted back to being separate words as they were originally, as you can see here:
"All of these hyphened words are word entries in the Oxford English Dictionary and when you think about it, these English examples have a particular meaning and there is (usually) a reason for the hyphen…" etc, etc…
We all discussed this THREE MONTHS AGO already… if you want to count them as one word, you can… just select them and create a lingq of them together.. or if you want, you can save them individually, or ignore one and save the other, or ignore both… You can do whatever you want! But now you can’t… That’s the problem. This was already discussed/debated THREE MONTHS AGO, I do not know why you are trying to argue this now.
“I am sorry to say, that not everybody cares about the hyphened words”
We know… You do not care about this issue… it does not affect you… Which is great for YOU… Awesome! Carry on with you life, that’s great, I’m genuinely happy for you.
We, at least @JulianiTOgo and I, DO care about this and have been trying to get a solution for THREE MONTHS, and have been told the entire time that this will be reverted back to how it was before…
@Fer.weh I do think you are being genuine and are trying to be helpful, don’t get me wrong, but like you said, you dont care about this… I genuinely hope that this never happens to you and an issue YOU care about, or that lingq tells you for three months that they will fix it in a couple days, and never do. I hope that never happens… But, if it ever does, and it’s an issue that I don’t really care about or that doesn’t affect me, I know that I for sure will be on your side and will be thinking, “That sucks for them, I hope lingq fixes it soon for them.” Because I would be able to empathise with having the way something functions on lingq change for no real reason on you, and that if it is something that affects the way you use the service, that that would be really annoying at the very least.
I hope this doesn’t happen to anyone else on this platform, it’s not fair and it’s frankly insulting at this point.
Rant over, carry on. 
@JulianiTOgo So, nachdem ich erstmal zum … in den Keller gegangen bin, möchte ich kurz noch auf deinen Post antworten. Ich wollte wirklich nicht streiten. Ich bin beim Lesen nur über die Wörter im letzten Paragraph gestolpert und wollte - aus der Sicht eines Englischlernenden auf diese Auswahl eingehen. Entschuldige, wenn dies irgendwie angreifend gewirkt haben sollte.
Zu dem eigentlichen Problem in deinem Post wollte ich gar nichts schreiben, weil mir das Problem in den letzten Wochen nicht begegnet ist und der Post an Zoran ging, aber nun mache ich es doch…
As I did not face any inconsistency in the last week in my Catalan, Portuguese and German lessons, where every hyphened word seems to count as one word (at least in new lessons), I had a look in my other languages and I think, I found the same problem you talk about in some older French lessons.
@zoran Just to let you know: In French, I opened the lesson below 20 minutes ago and there was also some inconsisteny in the treatment of hyphened words: one example is “s’éscia-t-elle”. It was seen as one word and “demanda-t-il” was devided in lingq-nothing-lingq. Also the word peut-être was devided, while it hasn’t been in newer lessons. But a few minutes later I opened the lesson again to copy the URL and the inconsistency was gone and all hyphened words count as one word now. Just to see if there is a pattern I opened another old lesson. In the beginning some hyphened words were split, but after a refresh all of them are one-words now. Does that mean we have to refresh old lessons to get them “updated”?
Chapitre 3
Unfortunately, for me, no amount of refreshing changes anything in Norwegian. What you’re experiencing is perhaps something to do with whatever that are, or are not doing in the background, but they are yet to communicate anything about what is actually going on back there, other than “it will be fixed soon”. 