I'm having a problem importing YouTube videos

Support & Feedback Forum
42

Even with the latest version, 6.0.1, importing videos from YouTube still doesn’t work.

5 Likes
43

Those subtitles are definitely there, I agree. Hopefully this will help LingQ team to have one of the problem videos.

1 Like
44

Deleting and reinstalling the app cleared up the problem. YouTube imports are working fine for me on LingQ again!

3 Likes
45

Which app? Youtube or Lingq?

46

I deleted & reinstalled both and yes now it works again!

3 Likes
47

ios 6.0.2(9) it work.

48

I use an app called ‘4K Youtube to MP3’. It downloads an audio from url. Than I add the audio file to my new lesson. LingQ can creat the text from the audio file :heart_eyes:

1 Like
49

We pushed an update for iOS app that should deal with the YouTube Import issue. Please update the app to version 6.0.2.

3 Likes
50

Thanks, removing and reinstalling the LingQ app did the trick.

4 Likes
51

@LeifGoodwin Perfect :+1:

1 Like
52

When is soon? still not working IOS. critical function to the app . Thanks

53

@20915 What do you mean? If you see my latest message above, we already released an app update with a fix. Importing works properly. Please update the app to the latest version.

1 Like
54

I did the first update but I did not see any notification for the latest IOS update which was just done six hours ago. Up until this latest update my app was still crashing audio wise . Also, if you’re using the app, you can’t use the forum so you have no way of knowing about these updates, I feel that LingQ should be sending email notifications when you do such important updates after ysuch a long period of utube not working ——especially when you don’t allow full functions in the app . the website does not function well on an iPad with my accessibility functions, so I have to sign in on the website in order to find your messages and answer this one . The YouTube function is the most important function of your app.

thanks for responding so quickly, but you should make a notification that there is a new iOS update, only put on the App Store six hours ago. If that is somewhere in the forum, it’s buried so deeply. I never saw it. Thank you.

1 Like
55

@20915 Great, glad to hear it’s sorted out. This thread is regarding YouTube import issue, app update for that was released on February 3rd. The update from yesterday included a fix for the Playlist issue.

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56

They did add a banner to the app stating that the latest release had an import fix. Admittedly I had to uninstall and reinstall the app for it to work, but using a banner in that way is excellent.

1 Like
57

Thanks, but how did you know to reinstall? There was no banner for me . If a reinstall was required that probably should’ve been a banner. I’m grateful it was fixed. I just feel there should be better communication with users .An auto email is very easy to generate.. . I never use the website for accessibility reasons and the forum is not on the app. A banner or email would’ve been appropriate for such a major issue. YouTube importing is the main way to use the app. We already have much reduced function from using it on a website ( no forum or writing , no Netflix and other platform integration) . Back to learning ! Cheers

1 Like
58

If you look above for a post by Dario26, you will see the tip. I saw the banner, I can’t comment on your case. I expect LingQ didn’t realise some of use had to reinstall, but they seem to have fixed that. It is frustrating, but I see no better alternative to LingQ on iOS.

1 Like
59

If your device/app/browser automatically blocks ads and pop-ups you may not see those banners. At least that’s how it is for me. I need to figure out how to enable them for this site.

60

Thanks .

I got the banner that the utube didn’t work, I get banners all the time to rate the app but I never got this banner. This app is glitchy . I have to delete and re load often.

1 Like
61

I guess everyone is missing the point that I can’t see the forum on the app. The only way I know you are responding is that I get an email. I feel we should have got an email about this. I’m very IOS savvy. I’ve been using LingQ for a year and communication with users is weak. I do agree it’s one of the better apps but I’m actively searching for a full service app on IOS. I’m ending this conversation since it’s a pain for me to come to the forum to respond due to lack of disability function for me on the website. Thanks to all who responded . Back to my Italian. Have a nice day all :blush:

1 Like