Words read counter wrong

Support & Feedback Forum
1

I have been having issues in the app not properly counting my words read. I had noticed some weird behavior before, but today I became certain that something is wrong.

I read a full “LingQ chapter” of a book, i.e. a lesson with 6000 words. After reading, I just got awarded 2637 words read.

This is very weird behavior, but I have noticed others have had it too:

See for example this forum post from a year ago

I have seen one explanation being that you need to click on “finish the lesson” to update the counter, but that had not been my experience so far. I never finish lessons because I do not want blue words to be moved to known, and most of the time I had no issues. Also, going back to the chapter I read today, and clicking on finish lesson, it did not count my 6000 words read.

Any ideas on what the issue might be? Best regards

EDIT: In the “lesson stats” page of the book chapter I have read, my suspicions were confirmed, it says “Words Read 0,5x”. Why does it say 0,5x if I read it all? Makes no sense to me.

2

Additional data: I just tried it with a LingQ mini story

  1. 481 total words in the mini story
  2. read the whole mini story
  3. 76 words read were added to counter

As far as I understand, moving from a page to the next should add the words from the previous page to your words read counter. @zoran said so in this comment

What could be going on?

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Additional data:

  1. Opening a fresh, never opened lesson
  2. Reading all of the 301 total words
  3. Clicked on “finish lesson”
  4. Only 280 words were added to the words read counter.

So even in the most controlled scenario, where everything is done by the book, there is something off with the counter :frowning:

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Thanks for your messages and examples. I asked our team to look into this.

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