Netflix Import doesnt work + Workaround

Support & Feedback Forum
1

LingQ only imports the first half of the Netflix Show i am watching. I tried it multiple times, but it always cuts off at the same part.

I am using Chrome Version 126.0.6478.127 (Mac) and LingQ Extension Version 2.3.13
Series: My Name (Episode 1) Import cuts off at 35:20
Episode 2 works fully though

I have read that many other users have had similar problems in the past. Back then the Support Team said they would look into it…
FYI: This error is still not fixed…

Workaround:
You can manually extract Netflix subtitles as XML

Afterwards transform the downloaded XML to TXT and import it into LingQ

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2

It’s been working for me recently, but months ago I had the exact same problem.
In any event, thanks for posting the workaround. Good to have alternatives when things don’t work.

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3

Thanks, I’ll ask our team to look into this again.

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4

I’m having the same issue. In my case, the importer is not picking up the subtitles at all. To reproduce try importing this Chef’s table episode: Watch Chef's Table: France | Netflix Official Site

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5

Do you have issue with that specific video only or anything you try to import from Netflix?

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6

With everything I’ve tried so far. Sometimes the importer is able to pull up more text, but it doesn’t line up with the episode.

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7

Thanks, we’ll check that.

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8

Lingq will only import half of the subtitles from Netflix. I’ve used both Safari and Chrome.

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