I had version 1.0 installed. I removed it and 1.0.11 is working fine now! I should have tried that first. Thanks.
Excitement ensues
I’m using the extension with Safari. I wanted import Korean subtitles from a Korean drama. On Netflix the show has subtitles in German, Korean, English, French and Italian. I have Korean subtitles on, but the Lingq extension only lets me choose between English or French?
Hi! Love the import tool and it really is a game changer, however I’ve been having trouble importing certain show eps into French Lingq, tried both chrome and netflix but it I keep getting the same error (no appropriate captions found) for the same episodes.
@ming1401, yoshisbg - Are you using the latest version of the extension? Which browser are you in? It seems to be working fine for me. If it still doesn’t work, let us know which show and which browser you are using.
Currently using version 1.7.16 on chrome, show I tried to import: Call My Agent s1 ep 3
I’m sorry to say that it seems to work fine for me when importing that episode in Chrome. I assume you have tried closing Netflix, LingQ, your browser and reopening all and trying again?
Hello!
Safari Verson 1.0.11
The show is called “It’s Ok to Not Be Okay” (Episode 1)
I can only import English subtitles, just not the subtitles for other languages
screenshot
@yoshisbg - Do you have the latest version of the Safari extension? Make sure to have Korean selected as your captions language. It won’t import any other language. Just the original language captions to match the show.
I downloaded the extension yesterday. it says version 1.0.11
Please look at the screenshot. I put it here again. As you can see the problem is that it doesn’t let me select any other language besides English. The show has subtitles in several languages so shouldn’t the extension let me choose between all of them? But it doesn’t. the only option I get is English ???
PS I just tried it with a different Netflix show, that worked…
@yoshisbg - It should show all options although only the Korean captions make sense to import so it definitely should show you Korean as an option. Can you try the Chrome extension to see if that works for you? We are trying to figure out why that is happening to you and that will help us narrow it down.
Yes I tried doing that with all three and the situation hasn’t changed since I first tried to import that specific episode last month.
Hi mark and lingQ staff,
Are you currently having problems with importing from netflix, or is it just me?
It worked fine for a while on chrome. Then it stopped working and I keep getting the error message
Error: No appropriate captions found.
I use version 1.7.16.
I installed firefox and downloaded the extension there, got the samme error.
Cheers.
@Preben, @yoshisbg, @ming1401 - Can I ask what interface language you have Netflix set to? We can’t recreate these issues you are having and are trying to figure out what could be different. Also, please post any shows and episode numbers you are having trouble with.
Interface language: English.
Show: Omniscient s1e3, audio: Brazilian Portuguese (Original), sub: tried both Brazilian Portuguese and Brazilian Portuguese [CC]. (e1 and e2 worked, also imported all of another brazilian series I had already watched a few days ago).
Castlevania (set to German and German subtitles) s2e3-5. (Imported s2e2 fine which was the first time I tried the extension on netflix).
I will go and see if I can import some other shows in German I have already watched.
Thank you.
Tried 3 German shows and 2 Brazilian shows, I am still getting Error: No appropriate captions found.
I have also tried turning off the Language Learning with Netflix chrome extension, but it did not help. I just find it weird that it suddenly stopped working. It did not work on firefox either, so it cannot have been the extension.
Ah, I tried importing an episode of a show I had already imported, and that worked! Now I don’t know. Girls from Ipanema s1e1 worked.
Tried going to firefox to import Omniscient s1e3, and got the same error.
Hope all that information helps.
Still don’t know if it is just me.