I gave the web interface a test drive today, in Safari on an iPad. I could play the video, and see the text scroll by:
How do I look up words? I can’t click on a word. If I switch to the page view:
That isn’t where I am in the film, and I can’t locate my current location. So what do I do? Unless there is some trick, this is useless. I assume I’m missing something obvious.
Listening mode, as it says, is for listening only, you can’t select words and see translations in that mode. That’s how it works.
As far as I know, that is how it works on iOS. I use the computer for the scenario you describe so I can at least listen and LingQ, but you can’t really see the video well and use the LingQ e-reader functionality in a usable way. Because of that, I won’t be looking to use LingQ for video content at all, unless someone else uploads it. I’d rather just rip audio and import, so I can read and listen.
I think you misunderstood. There are two bugs here.
Firstly, if while I am listening I hear an unknown work and I want to find out what it means, how do I do that? In the iPad app I switch to sentence mode, then click on the word and hey presto. The web app does not allow that, making it pointless, it’s no better than YouTube. Why should I pay a subscription ?
Secondly, when in page mode and listening, I cannot find the current line i.e. the line being spoken. That makes page mode worse than using YouTube.
The line currently spoken should be underlined. Maybe you have disabled it in the settings?! It is the last setting under “text-to-speech”. I don’t know how the setting is named in English but at least the german naming is awkward, so maybe that’s why you’ve overseen it.
There are two problems with that.
Firstly the line is only underlined when the video is playing. Stop the video to check a line, and the underlining disappears.
Secondly, yes the current line is underlined when someone is speaking, but when there are 100 pages or more, good luck finding the current line. I can’t do it. It’s fine for a short video with 2 pages of text. It’s not fine for a documentary or a film.
This all comes down to something I see all the while in LingQ. They assume you use the system exactly as they do - or maybe as Steve Kaufmann does - deviate from that simplistic scenario and you are on your own. And if you do report it as a bug, they reply as @Zoran did in this thread i.e. this is not a bug ! I’ve had that several times, it can be summed up as We don’t care and then they advertise two marketing roles.
Well, there is not much to add here. But at least you can be sure that additional personal will join the team to tell you you are using the app the wrong way. 
Many a true word hath been spoken in gest.
Jesters do oft prove prophets.
From King Lear, by William Shakespeare.
Yeah, you’re not using it wrong. Theres just no way to watch the video in the same window. If I’m watching youtube or Netflix I open another window and size it to fit half the screen. It’s still a pain to have to click back to the video window when I want to pause, but it’s the easiest way I know of.
You might find this (paid) resource valuable for watching Netflix with LingQ integration.
