Chrome Extension Under Review and Not Available For Download

We are very sorry that our Chrome extension is currently under review and still unavailable for download by new users. There is, unfortunately, not much we can do but wait for Chrome’s painfully slow approval process to complete.

In the meantime, if you have it already installed, you can, of course, continue to use it. If you don’t have it already or want to import from Netflix but are having problems, please use the Firefox or Safari extensions instead.

You will have to import using those browsers but then, of course, can return to using Chrome or any other browser/app once the content has been imported.

Improvements to the Extension are mostly regarding importing from Netflix and Youtube.

We will keep you up to date in this thread as soon as the extension gets approved.


Thanks for the info. I noticed that the warning message on the site sends everybody to Italian domain (/en/learn/it/), which in turn adds a language to the user’s profile.

Good point. I’ve taken that link down for now until we get a better solution.

I downloaded the chrome extension on Feb 20 from this site: It works perfectly. Not sure if this is useful. If not, please delete. Thank you.

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i have one from before, but when i try to upload one from netflix i get an error saying not a valid string, has anyone had this error before?


That link has now been fixed. We will look into fixing all forum urls so we no longer have this problem in future!

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Importing YouTube videos seems to be repeating each subtitle line 3x. I’ve tried with Chrome and Firefox extension. Its basically impossible to read anything. Any idea what’s going on / is it related?


Can you please send example video where you noticed that issue? Thanks!

I am also having this problem when I try to import Chinese subtitles from Netflix. Either I get the error “text: Not a valid string,” or “No appropriate captions found.” I hope this can be fixed since importing videos from Netflix was one of the major reasons I paid for a year’s subscription. I am considering asking for a refund for the remaining time on my subscription if this can’t be fixed. I love LingQ but most of the stock content in Chinese is no longer of interest to me as I’m a relatively advanced learner. I have tried using the import app on both Chrome and Firefox and I get the same error. I took some screenshots but it doesn’t look like I can post them here.

Any video I’m importing in Russian, it seems to do it.

Video: ГОЛОДАНИЕ 5 ДНЕЙ НА ВОДЕ! Ощущения и результаты моего второго эксперимента! | neofit vlog 5 - YouTube
Lesson: Login - LingQ

If it could be fixed asap that would be appreciated as I can’ really use the service without going through and deleting lines.

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I’ll check that with our team straight away.

Thanks for all the details. I reported the issue to our team and they will look into it.


I’m facing the same situation with Netflix and Viki (on safari, chrome and firefox)

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Seems to be fixed now. Thanks again.

The problem appears to be fixed now. Many thanks!

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Netflix now works with the safari Lingq importer. Thanks! However, when I try importing from Viki, I still get an “Import failed” message.

OK, it’s now broken again, and doesn’t import at all, stating the the " Error:0: Subtitles did not found " message.

Example video: Как Выучить Английский (1 Главный Трюк) - YouTube


This is still broken, I cannot import anything from Youtube, error message " Error:0: Subtitles did not found "

please resolve this



still not working, when i try to import cc from netflix it says either:
-not a valid string

  • No appropriate captions found. Available languages are: arabo, spagnolo, portoghese brasilian