Cancel subscription

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1

I am having a difficult time canceling my subscription. I think I’ve looked for the option under ever single tab. I’m on an iPhone. If anyway can help I’d appreciate it.
Thanks,
Rosa

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2

You should have something called “your account” and you click on that, it tells you what plan you have, then you click change plan.

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3

I don’t see anything called “my account” but I did get to a page that is titled “edit subscription”. That does not let me cancel though, only choose a different plan. I already canceled my subscription on my Apple ID but it still charged me. Any ideas? Thanks.

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4

You don´t cancel the account but change it to a free one.

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5

Thanks for the quick reply, but no free plan shows for me, only paid plans.

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6

This should help you downgrade your account to a free plan:

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7

I don´t know how you did things, I signed up on my PC. When I click on my settings/cog, I get the first thing - “your account” and half way down the current account and a button to the right - change plan. I click on this and a list of four boxes, the first box has “downgrade account” at the bottom (yes hard to see but is there). If you signed up some other way maybe you need to change things another way.

Good luck.

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8

There is no option for a free plan. I can’t find the option.

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9

it is so difficult to find see or notice.

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10

It’s so ridiculous. I once cancelled my subscription on Google Play only to get charged at the end of the month. Wrote them an email, but just got ignored :/. It’s almost impossible to cancel it through my phone.
I used to love this app, but now i just want to get rid of it as quickly possible. Shame such a powerful tool and an amazing person leading this are such greedy pickpocketers

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11

Why do you want to get rid of it, what has changed?

12

I already explained it in my replay. It is near to impossible to cancel Lingq subscription. Took me around 30 minutes to figure out I have to select one of the payment plans and only then will a small button appear to downgrade. And even then I got hundred different “are you sure you want to cancel?” pop ups. And as the icing on the cake they ask me to pay monthly fee to storage my account data…? That’s probably the greediest greed I’ve witnessed from a service, such a good one at that. I hope to use it again, it’s a great tool, but for now I’ll stay away from this money hungry service

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13

I see no explanation in your previous reply hence my question.

14

Thank you for telling me to select one of the payment plans and then get an option to downgrade! Saved me lots of time.

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