What to do when the tutor doesn't confirm my lesson

Good morning, I have a problem with tutoring. I booked a lesson but the tutor did not confirm, how do I get my points back? Are they going to be added back automatically to my account or do I have to report something?
Thank you in advance for your help.

Good morning. If your tutor did not confirm they back automatically but if he confirmed and you did not asist they will not back. (I am a Spanish user nos the support)

Yes, in that case points will be added back automatically.

Sorry to bother you again, but two days have passed and the points still haven’t come back. On the lesson there’s a “cancel request” button even though the lesson was due 3 days ago. Should I press this button to have my points back?

Yes, just cancel it and that will do the job.