Upgrading My Account Erased Everything

I upgraded to the basic account just now and it completely reset my entire account. All of my LingQ’s have been erased and all the “free” work I have done is gone.

Please help, I have spent a lot of time in the system setting up new LingQ’s and I would rather not waste time recreating LingQ’s. (Yes, it may help reinforce the terms by recreating them, but…)


Strange. I am sure we can figure this one out but we will have to wait for someone more knowledgeable than me.

Hi Trav,

I just replied to your email in support. Everything appears to be ok, so just let us know if you’re still having troubles with this!

PHEW! Thank you very. I didn’t think to look at the language selection because I deleted English previously… Since I am not studying it.

Everything is ok. :slight_smile:

Thanks again