Unknown words in text becoming known despite settings change

Hello, for the past few days all of the unknown words in the texts that I have been reading have been changed to known words once I’ve completed the lesson. I’ve tried to change that in the settings SEVERAL times, but the same thing still keeps happening. Also this only occurring in the Russian lessons that I’ve been doing, not the Spanish ones I do as well. Help? It’s getting really frustrating when my known word count keeps increasing drastically for words I don’t even know, and I can’t seem to stop it or fix it.

As you know, paging lessons automatically moves all remaining blue words on that page to known. We assume you have created LingQs for all unknown words before paging. If you do want to read the whole text, you can choose the Full Text option to see the full lesson at once without removing blue words.

You can disable that option under the settings, which is what you did. However, this just means that when you click the complete Lesson option on the last page, all your blue words for the whole lesson will be moved to known. There is no reason to keep blue words. The idea is that you either need to learn them or they are known. (or you can ignore words).
Having said that, you can click on all white words to make them blue again and create LingQs for them. So, if you are reading, and come across a word you incorrectly marked as known or ignored, just click on it to make it blue.
Finally, you can reset your language in your Language Settings if you want to start over - Login - LingQ

There are plenty of reasons to keep blue words. If I’m reading a long text with over 1,000 unknown words, no way do I have the patience nor the energy to create 1,000 lingq from one lesson! Not to mention that when I go back and create lingqs for words that were made into knowns, I lose points which is unfair.

I never had this issue before and the fact that it’s happening now and the website doesn’t seem to find it problematic, makes me not want to renew my membership after it expires.

Hi Nadialyak…one option is to simply not finish the lesson. That way the blue words are preserved. You might have other reasons you don’t want to do that (your read words won’t go up for one), but just wanted to provide a potential solution.

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What an absolutely dreadful answer.

The customer service here is top notch when it comes to accounts and payment but your attention to what your customers are saying of the user experience is absolutely baffling and some of the most terrible i’ve ever seen from any company.

The first time i used LingQ 5 years ago you refused to acknowledge anyone would have any problems with your product because the LingQ staff all loved it and you’ve now basically just prescribed how LingQ must be used.

5 years later and the product is still absolutely riddled with things that cause poor user experience including bugs, errors, poor implementation, cluttered interface, annoyances and you refuse to even acknowledge them still.

The only reason LingQ has so many paying customers at this point is because of Steve’s public profile in the ‘polyglot community’ and the band of sycophants who will defend him and this product at any cost. They actually hinder the progress around here because they excuse your shoddy product because of said sycophantic traits.

This is the best idea in language learning, and has the potential to be the best product on the planet but the programming and implementation of the idea is absolutely piss poor. Some of the worst i’ve ever seen anywhere.

Please, use some of the subscriber money to get someone who will actually listen to the customer base and use the rest of it to hire a programming team who know what they’re doing. The current one doesn’t and they haven’t for over 10 years yet they’re apparently still in a job.

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@nadialyak It’s not actually an issue, that’s how it always worked. Completing a lesson makes all left blue words known.
I do understand that reading long text takes time and you are unable to LingQ all words, but in that case simple leave a lesson when you feel like you have enough of it. Next time you open it, it will take you to the page you left it previously and you can simple continue where you left off. No need to complete a lesson at your first go.

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