Unable to import audio for transcription

Hello,

I am trying to import a .mp3 for transcription for I’m having issues.

Every time I click “add”, it waits for a few seconds then nothing happens. The import audio window remains up.

I have checked and the .mp3 file is less than 60 MB. Could you please help?

Thanks!

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Do you have issue with that one specific file only? Did you try importing anything else?

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Hi Zoran, yes I’ve tried with several different files.

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Hi Zoran, I have tried several times once more but this feature is still not working. Do you have any suggestions?

Please send one of the files you have problem with to support@lingq.com and I’ll investigate it further.