Trying to give gift subscription; email timed out

Yesterday I emailed to find out how best to give a gift premium subscription to a high school student (without autorenewal). He lives far, far away and wants to learn Spanish.
This was the response:

Sigh. I’m trying to give you guys money here, WTF? support is not accepting emails?

It looks like you sent to (i.e. not .com)

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Yeah, looks like you typed CO instead of COM, anyway, you can purchase a LingQ Gift certificate here:

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