Troubles with the import function

Support & Feedback Forum
1

I have troubles with importing longer videos from youtube.

Often, the video will be split up into more than one lesson. But then I only have access to the first part, the other parts are nowhere to be found.

I didn’t have that problem all the time, it just recently started. Anyone else having the same troubles?

2

In some cases when video is split in parts, it takes some time until additional parts are imported. Only part 1 gets imported right away, while you have to wait a bit for other parts. Can you check that imported video again now and let me know if additional parts were imported after all?

3

Thanks for the answer.
I have just checked, but unfortunately there are still no additional parts. I also looked at another video where I had the same problem, and it’s the same. The other parts are not imported.

4

Is there a way to set the import function in a way that the video won’t be split up into separate parts?

5

Please send me an url to that video and I will try to import it on my end to see what happens.
There is no way to disable auto-split for long lessons.

6

Dear Zoran,
thanks for the answer.

These are two links, where it didn’t happen: