Translation too slow

When reading a text in sentence view, clicking on a word to see the translation can take a long time - even five seconds feels long, but it often takes much longer, 20 or 30 seconds, which interrupts the reading flow. This makes it hard to concentrate.

Additionally, when multiple words are selected, phrase translation frequently produces no results at all.

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Having the same issue with a lesson that was working perfectly fine just yesterday and suddenly taking several seconds at a minimum for every word today. I hope there’s an easy fix, the speed is the only reason I am using this platform to be honest.

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Are you both on the website version?

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Yes. On my PC with nothing else open. It doesn’t seem to be an issue with my connectivity. It also seems much worse on longer lessons but I’m not sure.

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Thanks, we’ll check what’s going on.

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