Text selection

Support & Feedback Forum
#1

in the last days its being more difficult to select a phrase. Need to select many times to have the phrase appearing in the right side of the page with the translation.

#2

I have also had this issue. Also when I select a definition for a highlighted word, I have to click on some other random word before clicking back on the highlighted word to get the popup back. Otherwise, the popup won’t appear.

#3

Hello, we are familiar with the issue and we will push a fix soon. Thanks for your patience.

#4

I’m still having issues too. Sometimes it works, sometimes not. At best I can highlight a single word, but no phrases (I‘m using iPad version of LingQ). At this point I have given up trying to maintain a streak because the app is essentially unusable and not working as intended. But good to hear that LingQ is working on a solution.

#5

Hi Zoran,

Any idea when a fix for the text selection issues will be released? What does “soon” mean?

Thanks.

#6

We will release app update soon.

#7

Thanks, but “soon” is very ambiguous. I subscribed for a year and because of this issue I am no longer using the tool, it is simply too buggy. Is it possible to get a pro-rated refund? Thanks.