I currently have a premium subscription. I want my subscription to auto renew next time. I don’t see any Cancel option. Can you please stop the auto renewal in my account?
Once the premium subscription is cancelled, will I lose my imported contents?
No problem, I disabled the auto-renewal on your account.
Thanks. But I still see “renewing on January 13, 2027” in my account.
Shouldn’t I see something like “expires on January 13 2027”?
@kaync No worries, it won’t renew.
Thanks! Once the premium subscription is cancelled, will I lose my imported contents?
@kaync Your data and stats are kept for 30 days after downgrade. In you want to keep them saved for longer than that, you can activate the Vacation plan ($2/month) and keep all data on your account for as long as you want until you upgarde back to Premium.
Good to know about the 30-day limit! I was always worried about losing my streak/stats if I hit pause for a bit. The Vacation Plan seems like a lifesaver for keeping everything intact.