I upgraded to an annual subscription earlier this month, but I’m still being charged the monthly subscription rate at the same time. My billing shows that I paid for the annual subscription on June 12th but I was still charged for the monthly price again today. I want to know how to get it to stop charging me the $15 monthly fee and if I can get a refund for today’s charge.
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Sorry about that. I refunded your monthly payment and your account is now on 12-month Premium plan only.
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