Request to cancel subscription/ refund request

Support & Feedback Forum
1

Hello LingQ Support,
I subscribed to LingQ through the Apple App Store. I cancelled the subscription shortly after the renewal, but the charge had already been processed.

I have already submitted a refund request through Apple’s Report a Problem page, but it was not approved. Could you please review my situation and advise whether you can support or escalate my refund request?

Apple ID email: [paulo.silas86@icloud.com]
Purchase date: [July 13, 2026]
Order/receipt number: [MKS0J70BZY]

2

You are subscribed to LingQ Premium membership via the iOS app and the Apple Store. To cancel your subscription, please log in to your Apple Store account and cancel it there.

Here’s how you can do that: If you want to cancel a subscription from Apple - Apple Support

You can request a refund from Apple here: http://reportaproblem.apple.com/ Unfortunately, they don’t allow us to issue a refund on their behalf.

Hope this helps!