Hi, I purchased a 12 Months Premium account on September 19th, but I feel that the benefits have not met my expectations. May I know if I am still eligible for a refund under the 30-day refund policy?
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I refunded your payment and expired subscription.
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Hello Zoran,
I’ve been a member for many years and have really benefited from LingQ in mastering two languages. However I now live in my target language country for the last couple of years and no longer need LingQ (at least until I take up another language). I have been trying to downgrade for the last few months each time a payment is taken, but I can’t find how to unsubscribe. Would you be able to do something for me, but leave my account available for upgrade again in the future?
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@kevstorrs Sure, your account is now set to drop to the Free plan at the end of your current paid month.
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