Refund of card payment

Hi there, I recently signed up to LingQ. I thought I had agreed a monthly payment but you took the full amount for 24 months from my credit card. I need to get this refunded please.

I refunded your payment. Please note that 6, 12 and 24 month plan are all charged the full amount at once. That is the reason why they are cheaper on average per month compared to a monthly plan. If you want to get charged each month separately, you should take the monthly subscription instead.