I want downgrade my account from BASIC to FREE. However system tells me that I have to delete imported lessons. I deleted them. System is still telling me that I have to delete imported lessons. Could you fix it? Thanks in advance.
It seems you actually still have quite a few private lessons, though they likely exist in other language slots. You can see your total number of imported private lessons at the top of the Account page. If you like, we can manually downgrade your account for you but it will cause your private lessons to be cleared. Let us know if that’s OK with you!
Do it please. It’s OK.
OK, you should be good to go now.