Premium not working although paid, no response from support for a month!

16.10 as I have resubscribed to Premium, have all confirmations in Google Apps/payment confirmation in PayPal, but my profile was not updated to Premium. I wrote to support 16.10 - but no answer still! Since almost a month although I paid I cannot upload new lessons and record lingqs! Please return my money for previous month or prolong for one month!

Sorry to hear that. Please give it another try, your account is Premium now.