The ad is cut off, meaning it’s missing the “x” that you need to click on to close the pop up. I literally have to turn my phone off and turn it back on again. App breaking spam is infuriating, especially one that’s trying to sell me on a product that I’m already using.
Photo included for reference. Please discontinue these pop-ups until you’ve fixed the formatting issue.
Adding this pop-up issue here as well: on my Samsung tablet, the daily streak pop-up started showing up as a banner at the top of the screen instead of how it previously did (in the middle of the screen). It seems there’s a bug with this update that, when I click the arrow to select the X button, the pop-up disappears for a second and then shows up again. It’s impossible to close it definitely and, as you can see in the screenshot, it blocks the first line of the text in a lesson. If I want to see it, I have to rotate the screen to landscape mode which is awful to read on.
This would indeed be frustrating. I don’t know what OS the OP is using, but I use the iphone app and website (with chrome on Mac OS) daily and do not see any persistent pop ups.
Yeah, I’m on the 5.5.38 version of the app. I wonder if that’s part of it.
Another possible factor: I’m also on an older version of IOS. It’s possible that this could be a bug resulting from using a version of the app that was made for a newer version of IOS. (Since this doesn’t appear to be a widespread issue, I’m guessing it must be a strange combination of factors on my end) Going to try to update today to see if that resolves it.