I haven’t received a set of words for review since September 25. When I sought help, II got a response from the help department that said:
Our developer checked your account and what we can confirm is that most of your LingQs on the “SRS (Due For Review)” will come for review in future and that this less number of LingQs you are currently receiving is just a temporary, because you reviewed most of your active LingQs on SRS page. It’s not a bug, that’s how the system works.
You will soon start receiving full list of LingQs.
I wrote back to say that I didn’t understand this reply but have not gotten any further response. Nor have I started receiving lists of words for review. I left some phone messages but no replies and I have never been able to reach a human being to talk to despite many tries. Sooooooo–can anyone here tell me what I did to cause this problem and how I might be able to fix it. I’ll be so GRATEFUL for your help!