Picture uploading problem w/ Chrome/Firefox

Support & Feedback Forum
1

Hi Steve,

When I tried to upload a photo it gives me this error message:
Server Error: 500 - INTERNAL SERVER ERROR

Looking at previous forum posts, I made sure it was the right size and did not have any unusual characters in the file name. It didn’t work on Chrome/Firefox, but did work in Internet Explorer.

Since the picture upload feature is one of the first things a new user sees, maybe this should be fixed or there should be a message telling users to use x y and z compatible browsers.

Cheers,
Eric

2

Hi Eric,

Thanks for reporting this. We’ll get on fixing this very shortly!

3

Thanks Alex. Also, do you know how I can begin tutoring? I’m an English teacher and can’t wait to get started. A bit concerned the site will think I’m inactive if it’s based on how often you’re learning. Arabic is my learning language right now.

4

Check out this handy guide on how to start tutoring on the site: http://lingqcentral-en.lingq.com/tutoring-on-lingq

Your activity score will be pretty low in that case :stuck_out_tongue: Just make sure it’s at least at 1 otherwise you will be considered inactive. Good luck!

5

Are you still having troubles uploading images to the site? We’ve tested it and everything seems to be working properly, but we want to make sure.

6

All is well as far as I can tell.