No lesson but paid

Support & Feedback Forum
1

Hi Alex, Something was going so wrong and confused with my appointment with “lernwithme” dated for Wednesday 16.15.
Maria accepted my postponement, BUT I NEVER DID, and I never asked for 75 min.Can it be, that the mess happened during the switch to the new side of Lingq?
Anyway,fact is, I cannot come together with lernwithme/Maria but I have been charged with 2500 points.

PLEASE, send me back the 2500 points for the not used 75min. I will make a new appointment with a tutor.
On Monday I have already with Maria (that’s another Maria) the next lesson.
Yesterday I wrote an email to lingq-support, but no reaction.

2

We don’t seem to have received any email regarding this. In any case, I’ve emailed both you and the tutor to make sure we’re all on the same page :slight_smile: