No Anki file send to my email address

Open Forum
1

Hi, I export the vocabulary lists and there is a msg saying that it will send to my email.
I tried a couple of times and there is nothing send to my email address
Help!

975×1733 570 KB

1 Like
2

This is happening to me too

1 Like
3

Try checking your spam folder.

4

Check your spam folder, if it’s not there, please contact us on support(at)lingq.com and we will investigate it further.

5

I checked the spam folder before sending my message

1 Like
6

I have no other option but to take your 2-day-long silence as a message that you’re no longer interested in my money

1 Like
7

Do you get other emails from us? I checked your account and looks like you were completely unsubscribed from our email system. I added you back now so please give it another try.
I also asked you to email us at support(at)lingq.com if it still doesn’t work as we will need more details to make sure you registered with correct email.

8

It’s now happening the same thing to me :c, I can’t get my lingQs sended to my email nor dowload them by checking the box :C but I do receive other emalis. Prior to this day it was working, any ideas?

9

Can you please give it another try now?

1 Like
10

It work, thanks

1 Like
11

Hello. This is happening to me now. I have email notifications turned on and I checked my spam folder.

12

@weselak97 You were unsubscribed from our email system. Give it another try now.

13

Hi, I’m having the same problem! I tried re-subscribing to emails but I’m not sure it worked :frowning:

14

@yahvishah Try again now, you were unsubscribed from our email system.