Microphone not working (android pad)

Support & Feedback Forum
1

Microphone isn’t working on my android pad (Vivo Pad2). It works on the android phone.

Microphones does work with other apps. So hardware is fine.

I gave permissions (tried all variation), restarted the pad, cleared cache, cleared data, deleted and re-installed the app.

I am running out of ideas now.

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2

Sorry to hear that. Not sure what could be causing that. Are you on the latest app version?

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3

Well, I re-installed yesterday. Version is 5.6.12

Also tried with and without headphone, BT on and off. Also checked with onlinemictest and it’s working fine.

Btw, when I disconnect the app chrome link and use the LingQ website on the pad recording does not work. On the windows notebook (website/chrome) it’s working fine.

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4

What iOS version you have installed on the device?

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5

Android 13 (OriginOS 3), Chinese often build their own OS around Android these days.

Anyway, the mic works in Chrome, and I just installed a random voice recorder from Google Play and it also works fine.

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6

On the topic of versions, you have a collection of old LingQ APK? - I can check older ones and see if something still works.

(I just tried 5.5.40 from APKPure - same issue)

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7

Sorry, but no, we don’t have old versions available. I’ll check if it could be somehow related to OS on your device.

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8

Correction: My pad is based on Android 14. The mic will neither work on the LingQ app, nor LingQ in the browser (several browser tested).

Also tried the HelloChinese App - and mic recording in the app works (seems they have no browser based site)

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9

Thanks, I’ll forward this to our team to check.

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