Listening not being tracked

Support & Feedback Forum
1

For a few lessons now my listening has not been tracked, both for when I use the audio and when I play the video within the app.

Also, when I play the audio from my phone’s media control (at the top of my screen where notifications are) it does not count any of those minutes. That’s the most convenient way to listen to Lingq audio on the go.

Any help is appreciated!

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2

Are you using iOS or Android app?

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3

I’m using Android, but I have the same problem on my desktop.

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4

Thanks, we are looking into it.

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