Listening from a lesson created from YouTube does not add to total listening time

I have been having an issue in which I am listening to a lesson, and the software does not register that I have listened. It sometimes does, and sometimes doesn’t. Sometimes I just need to refresh the page, and sometimes it doesn’t work at all. This issue has been happening for at least a year. It is specifically lessons that are from YouTube. It always works for lessons which the audio is embedded. Is this an issue on my end? Please resolve this.

Thanks. I asked our team to investigate this. Are you using web version?