I received the email that said I had the report of my conversation ready to see it but I can’t seem to be able to open it
Oops! This link appears to be broken. (Chrome keeps saying since yesterday)
(sorry it’s me, I was logged into the other account)
If you are logged into a different account than the one in which you had the conversation, the report will not work. That seems a likely explanation given your comments above. 
hahahah that’s it! thank you mark, I can be very stupid xD