I emailed first in late June to support, no answer. Mid July I opened a forum post (that I can’t seem to find again, grrr), Zoran answered, but my reply to that mail didn’t seem to have reached him. There must be some issue with my email, but I have yet to encounter any problems elsewhere…
At any rate, since the issue doesn’t seem to be an easy fix, I’ll just copy here the contents of the mail in hopes that @zoran can address it.
Hello Zoran,
Could you spend 7k of my points to extend the subscription another 6 months?
Thank you in advance.