I started noticing this issue yesterday. While importing a new lesson in the Web App, when I click on “Audio file,” browse to the file and select it, I see that the prompt shows 00:00 length of audio and goes nowhere. The progress indicator just blinks or spins or whatever it’s doing. After dismissing the upload, on the second or third try, the file upload succeeds and shows the duration of the audio.
First Try
Success on second or third try
Thank you, I asked our team to investigate this.
When I import using my mac - Safari - this issue does not occur. It does occur virtually all the time using Safari on the mac.
@vernmartin Thanks for the update here. I’ll check what’s the status.
Can’t get it to work at all on my Mac today. Audio uploads first try from my iPad – on the exact same network using the exact same browser (Safari).
@vernmartin what format the audio file is?
I use nothing but mp3
Thanks, we will investigate further.
