[iOS BUG] Tags keep disappearing

As I mentioned before in another post, I am encountering an ongoing problem when adding tags on iOS. Often, when adding a new tag to a word, the tag I added just before disappears. Or sometimes, the software will add it, only for it to vanish a few seconds later. I have encountered this issue twice tonight.

I am learning Korean and have noticed that the issue seems to occur whenever I had a tag containing Chinese characters to get the Hanja reading.

Can your developer look into this and try to come up with a fix as this is quite annoying.

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Thanks, I forwarded this to our team.

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@SeoulMate Can you make a screen recording of this and email it via settings → app → email support? Please ensure you use the built-in Mail.app to send the email so we can view the logs as well.

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Ok. I’ll do that as soon as possible. Thanks.

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