iOS app crashing today

jungleboy · February 15, 2018, 11:04pm

In the last couple of hours, the app has suddenly started crashing for me every time I open it. Anyone else having this problem?

redstrat · February 15, 2018, 11:35pm

Yep, same here. I’m on an iPhone 6s Plus with latest ios. Working OK on my old iPad though.

zoran · February 16, 2018, 12:09am

Sorry about that guys! We were able to reproduce the issue on our end and we are working to get it fixed asap. Thanks for your patience!

zoran · February 16, 2018, 8:15am

The issue should be fixed now. Thanks again for your patience!

jungleboy · February 16, 2018, 11:38am

Thanks, it seems fine now.

lnausan · February 16, 2018, 4:54pm

Yes, is that. On iPad and iPhone the app continues crashing =(

zoran · February 17, 2018, 7:16am

I am sorry to hear that @Inausan
What exactly you do in the app before it crash? Are you doing anything specific?

lnausan · February 19, 2018, 8:35pm

hi @zoran. Now fixed in the two platforms. Thank you for you answer.

bikasgaur · April 3, 2018, 12:42pm

Today I have updated my iPhone 7 to iOS 11.3 now the LingQ app is constantly crashing on the startup. Any solution?

Update: I uninstall and reinstalled the app and it has been running just fine again. Thanks for the solution Zoran

zoran · April 3, 2018, 10:02pm

Hi bikasgaur,
Can you please try to reinstall the app and check if that will help? Thanks!