@zoran What about videos with caption? Any update? Thanks
1 Like
OK, Iām not Zoran, but: Videos with captions manually created by the author of the video can still be imported without any problems. It doesnāt work with automatically created captions, which doesnāt bother me. Because such captions are a nightmare anyway and useless for learning.
1 Like
The issue here is the 60mb limit for audio file import: lectures which I usually import into Lingq are long and, once converted into audio files, the size easily exceeds 60mb. This forces me to a laborious and long editing process to split them into parts and upload them individually. I would love to avoid this (if possible) by having an higher file size limit.
2 Likes
@berilo1 Weāll see what can be done regarding this limit.
Regarding the issue with auto-generated subtitles (no captions found error), we made some breakthrough in solving this one too and I hope we will push a fix soon.
4 Likes
Another update and (yet) again it has stopped working. Iām using a macbook and safari so a fairly standard set-up.
Do you actually test your updates on a standard set of machines before putting them out? Itās very frustrating for someone who just wants to use the import feature ā¦
2 Likes
We apologize for that.
The issue isnāt caused by something we did. Importing was working fine and no changes were made to it on our end. But, YouTube actively tries to prevent non-standard usage of their content. When this happens we are then required to adjust the way we do this. We are now working on another solution to grab the subtitles. We hope to have it ready soon. Thanks for your patience.
2 Likes
Thanks for responding.
But isnāt it better in that case to stop offering import direct from youtube as a feature?
As a user I know the workaround is that I can grab the subtitles, import them separately and attach the appropriate url etc. Once a feature exists, my expectation is that it regularly works.
1 Like
How do you grab the subtitles from a YouTube video?
Videos with subtitles usually have a transcript button in the description. Clicking that will show the transcript with toggleable timestamps. You can copy and paste them.
1 Like
I canāt select the subtitles when using an iPad. Itās almost as if Apple do everything they can to thwart LingQ workarounds.
Not able to import YT videos and believe on android device unable to import audioā¦ Any work around someone can suggest?
1 Like
Maybe Apple wants to beat LingQ towards the āmost frustration producingā award. And the winner is ā¦ 
But seriously. At this point I guess you would almost be best served if you get a used non-Apple device for uploading. Maybe some friends of yours have some old devices lying around. People tend to buy a new smartphone or tablet every two years nowadays 
LingQ already has a shelfload of trophies, and āThe most bug ridden commerical software product of 2024ā award will be heading their way.
Apple phones and tablets are very good, but they lock them down to prevent malware infections, which has its benefits.
I have a PC so thatās not a problem, however itās the inconvenience. A Windows tablet for LingQ use is an option, albeit slightly expensive. Alternatively I could switch to other products such as Language Reactor. Their browser plugin works on an iPad. What strikes me about LingQ is how shoddy it is, and the clunky UI. We could argue that they are trying to do too much, but they recently advertised two new marketing positions, so that blows that idea out of the water. Clearly they donāt really care about bugs, or the powers that be donāt realise how poor it is.
Indeed they do. I replaced my previous iPhone after five years when it was stolen.
Thatās a legit reason Iād say. I was more talking about replacing perfectly working ones they are still in possession of. I bought my first phone when I was 30. The previous ones were all old ones from a friend (the first one I had at the age of 18). I currently own my second phone, as the first oneās speaker broke.