Imported lesson doesn't sync with text/ Can anyone review my importing process, please?

Hello,
I tried to import a YT to LingQ for the first time and I do not have much knowledge about this kind of computer things.
What I did was post the transcript in box(by copy and paste the whole transcript) and added the url of the video of YT that I wanted to import.
It works except the synchronizing text according to audio when it plays.
What would I have missed when I tried the import?
I´d appreciate much if anyone can give an advice. Thank you!!

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Regarding the audio, did you generate it manually, or did you upload the mp3 file?

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Hello, Zoran! Thank you so much for reaching out to me.

I put the url link by copy and paste from the video of YT. No extra audio mp3 was attached.
And for the subtitles, I also put it by copy and paste.(I use ‘Language Reactor’, to generate the whole transcript) I did not put it as file format.
I might missed out something.
I´d really appreciate it if you can help me.
Thanks again.

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Can you please send a link to that lesson to support@lingq.com and I’ll assist you further? Thanks.

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