Hello, a couple of days ago I tried changing my membership status from Premium to Free, but yet I got charged 10$ today, I want you to change my account to free and give me a refund. I hope you can fix that for me, thank you.
@Tmolstre - As mentioned in the response to your email to support, we’ve processed this refund and will be sure to look into why this happened to ensure it doesn’t happen again.