I haven't collected the points from the referral program

One of my friends has had a pro subscription for months, though I haven’t received any compensation. Please help.

Let me know what’s his username and I’ll check. He probably haven’t registered through your referral link, but I can add him under your referrals list manually.

His name is Simon_Maier and I believe he’s already on my referral list.

Thanks. I reported that to our team, we will make sure you get all the points.

I still haven’t received any points.

Sorry about the delay. Our developers are still looking into it. Once when we have it fixed, you will be awarded with all points you should have received so far, no worries!