The system don’t seem to be able, at the moment, to upgrade my account from FREE to BASIC. Since, I am a returning customer, you should have all the information you need.
Thank you
Grunts67
PS: I, also, sent a email to your customer service.
Typically each payment issue is different, and the issue that affected you is different from the one that Grunts67 was experiencing. I’ve responded to your specific situation in the support email, so be sure to reply to that email if you have any further questions!
@Bard - We’re working on some issues with the payment system and hope to have everything working perfectly very soon. Your upgrade attempt was logged successfully and the payment has now been processed so your account has been upgraded. If you run into any further problems with this, let us know!