How can I repair my streak?

Support & Feedback Forum
161

Thank you very much!

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162

Dear Lingq people! Sorry for a silly request that’s a first time I’m writing here - I had 299 days Norwegian streak and I lost it yesterday? Is there any chance to fix it, please? That would cheer me up!

Thank you in advance!

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163

@Sergey-P Sure thing, fixed. :slight_smile:

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164

Ugh! Somehow I lost my Spanish streak but still have my French streak. I think I fell asleep or got distracted in the middle of doing Spanish and then I went to work on it today and didn’t realize that had happened so now it says 1 day streak. Can I get it back?

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165

Sure, I fixed your streak @dnarotski.

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166

Hello, sorry to bother you, could you please fix my English steak? By the way, there appears to be a bug: I can’t set the Time Zone in the settings/profile as I desire. It sets to the USA one automatically (I’m currently living in China and have to use a VPN to access LingQ, so perhaps it updates the time zone automatically based on my IP address?).

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167

@kuankuan0000 Sure, fixed.

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168

hello, Zoran, I hope you are doing well

Could you help me fix my Russian strike, please. I have more than 6000 coins I think but I couldnt fix it today

Best,
Jesús

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169

@jesus_mex I fixed your Russian streak.

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170

Thank you very much, @zoran

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171

Yesterday I supposedly lost my streak in english. I check several times a day. I’m sure it was more than enough. Is it possible to get my coins back?

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172

It’s not possible to restore points, sorry. If you notice the same problem again just let me know and I will look into it for you or fix your streak manually without spending coins when needed.

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173

I just lost my 400 day Ukrainian streak because I finished my lessen right after midnight. Could you help me repair my streak? I know, it’s not the first time, but I would be really glad if you could fix it. Thank you very much.

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174

Hi @TEL0000 just repaired your streak for Ukrainian, should show up 404 days. Thanks

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175

Dear Lingq people! Sorry for bothering the second time - I had 375 days Norwegian streak and 269 days Japanese streak and I only remembered that I didn’t study after it was past midnight. Is there any chance to repair them, please?

Thank you in advance!

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176

@Sergey-P sure thing, fixed!

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177

Hi, I lost my English streak today because I began my lesson at 23:50 yesterday but completed it after 00:03. It only shows a 1-day streak. Can you assist me in resolving this issue? Thanks!

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178

Hi @skwfar, just repaired your streak, should show 495 days.

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179

@zoran

Hello, Zoran

I accidently lost my streak in Chinese. I found that now I can’t find the method to make up for it with coins. Could you help me fix my Chinese strike, please.

thank you

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180

@kentary I fixed your Chinese streak.

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