Has LingQ always been so flaky?

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42

Yes and yes to your questions. Thanks.

43

Thanks. We are just testing a version that seems to have the issue resolved. We will be pushing to all users soon in the next release. Thanks for your patience.

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44

I have the latest version of the iOS app. I experienced the freezing issue a couple of times yesterday, 30th December. It seems to happen particularly with long texts. I think the one I was using was 23 pages in Lingq. It happens when you click a word to form a Lingq or to re-read a yellow Lingq. Sometimes I have to wait a very long time. Sometimes it totally stops, though maybe if I waited two or three minutes it might eventually work again. The only solution is to close down Lingq and restart the app. Then it’s fine again. I switch the audio off, empty the audio cache, etc. Doesn’t make any difference. Happy to help in any way I can (screenshots, etc.).

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45

Same here with videos.

46

Thanks @sfoxall and @LeifGoodwin , the issue is that it isn’t possible to recreate easily. At any rate, our latest version seems to be working well for me and not having this issue. It’s currently under review by the App Store so should be available soon.

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47

I thought someone said elsewhere that to have translations available like on the web, we have to use the web browser, that the full experience is not currently supported on the app.

So I’m confused here.

1 Like
48

I’m not sure where you heard that but the mobile app experience on Android and iOS is excellent and probably gets more use than the web version, especially from power users. The mobile web experience is definitely sub par and not very well supported on our end. It is simply too difficult to achieve the desired functionality on a small touchscreen on the mobile web. If you haven’t already done so, you should switch to the mobile apps on your phone or tablet and only use the web app on your desktop.

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49

Only thing I can think of is he could be talking about “Show Translation” in page view, which does not exist in the Android app. As a result, you have to go to sentence view to get a translation, and those translations often don’t line up with the text.