Error with youtube video import

Support & Feedback Forum
1

hey guys
i am facing a little error while importing youtube videos
so some of the videos that i import seem to have the audio imported from the videos as well. Hence i can listen to just the audio of the said video
but in some other cases it would show me the generate audio lesson button in which would make a audio made by text to speech software and not of the original video
how can i solve this
i would love to have the videos audio at all times
thank you

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2

When importing from YouTube, you should get original audio too every time. Can you post a link to one of videos you don’t get an audio for when importing? Thanks!

3

here is the link to the lesson

and here is the video link

let me know
thank you

4

Thanks, we will look into it.

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5

sure
let me know

6

I have the same issue

7

any updates on that zoran ?

8

We tried importing that specific video on our end and both audio and subtitles were imported successfully. What browser/extension are you using?

9

i am using chrome and the lingq extension if thats what you are asking for

10

I have been experiencing this as well. The first time I was able to, but since the last 6 weeks or so when I import it only does the subtitles and today after 6 hours it still is importing the 2.5 min music video.
I use safari and redownloaded the lingq extension today.

11

Do you have the latest extension version installed? Can you try reinstalling it and then give it another try with import?

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