Error: No appropriate captions found

Hi all!! I am having this error from the LingQ extension on Chrome trying to import from Netflix. I already deleted and re-installed the extension, but the error is still there. What can I do? It was working fine some days ago.

We have an issue with Netflix importing in the last couple of weeks, it works and doesn’t randomly and we are trying to figure out what’s going on.
Do you have the latest Chrome browser extension installed? Can you try importing from other browser?

Yes, I installed the last chrome extension but it still doesn’t work. I get the error message as soon as I try to import from Netflix.

Thanks, we will investigate it further.