"Edit sentence" feature will cause the app to crash

Support & Feedback Forum
1

Hi,

When I tried to edit sentences this morning, the app would crash when I was done editing and pressed “done”.

Can anyone look into this ? Thank you!

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2

Are you on iOS o Android device?

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3

I had this happen to me today as well with my iPhone.

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4

Thanks, we’ll check that.

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5

I’m using an iOS device.

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6

Thanks, we will have it fixed.

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7

Same here. App crashes when I try to save changes by clicking/selecting done. So, I often go line by line fixing the timing and correcting the spacing. It seems to be working fine until I hit done then it crashes. Whether I change one line or 30 lines.

I have the latest version v5.5.28 as of today (7/15/15) on IOS 17.5.1 iphone 13pro max.

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8

Hi Jeremy, please update to latest version 5.5.29 and give it another try.

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9

I’ve updated the app and found that if the edited parts have different parsing than the original one, the app still crashes. I’m learning Japanese so might run into this kind of issues a lot.

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10

I updated, restarted the phone and it still crashes. I am working on chinese if that matters.

Additional information: It seemed to work on the first edit. It was slow but the app stayed open and went back to the lesson once. However, it seems to crash every time now. Even if I only add space between characters (the most common change I make) it crashes when I click done.

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