Hi. I’m trying to downgrade my account to free, but funny enough there is no tab as described on the support page. There is no way to change the plan, nor can I delete it. Can you please help me?
I canceled your subscription. Btw, the option to cancel is under the Change Plan button on the Account Settings page.
Thanks a lot. So my subscription was canceled even though it says it will renew again in February?
I actually clicked the Change Plan button, but it just takes me to a page that gives me the option to choose premium or premium plus. Could be I’m blind but I just don’t see the choose/change to FREE option.
I canceled your subscription yesterday as I wrote above and your account will drop to the Free plan after your current paid period expires.