Downgrade to free doesn't work?!

Hi. I’m trying to downgrade my account to free, but funny enough there is no tab as described on the support page. There is no way to change the plan, nor can I delete it. Can you please help me?

I canceled your subscription. Btw, the option to cancel is under the Change Plan button on the Account Settings page.

Thanks a lot. So my subscription was canceled even though it says it will renew again in February?
I actually clicked the Change Plan button, but it just takes me to a page that gives me the option to choose premium or premium plus. Could be I’m blind but I just don’t see the choose/change to FREE option.

I canceled your subscription yesterday as I wrote above and your account will drop to the Free plan after your current paid period expires.