Dictionary page hangs

Updates, Tips and Known Issues
1

I am having this problem all the day long. After creating a lingq a page just hangs once in a while like that: http://i.imgur.com/ftWdJrB.jpg

The dictionary is loaded but I can’t access it.

2

@eugrus - I tried this but don’t seem to be able to reproduce the issue. Which dictionary do you have selected? Also, did this just start happening or has it been happening for a while?

3

It still happens, but it doesn’t happen every time, which makes it hard to say if it has to do with a certain dictionary (probably not). I mostly use ABBYY Lingvo.

4

Doesn’t happen only on dictionary pages, by the way: http://i.imgur.com/Nqh5juf.jpg

This problem appears almost every time for a phrase, but also for individual lingqs from time to time.

5

@eugrus - Hmm, does this happen in other browsers or in incognito mode on Chrome?

6

It’s the same in Firefox: http://i.imgur.com/OOgeN1j.jpg

7

@eugrus - Thanks for the additional info. When this happens in Chrome, does anything show in the JavaScript console? If you can send a screenshot this should help better understand the issue.

8

Here we have the console’s output: gist:5549436 · GitHub
and the screenshot: http://i.imgur.com/u3BDMdL.jpg

9

@eugrus - OK, thanks for the screenshot. We’re looking into this now.

10

@eugrus - We were able to figure out what was causing this, and this should be fixed in our next update.

11

Is this next update going to be soon already? Having to refresh the page every minute is putting me off!

12

@eugrus - I don’t know that others are encountering this issue as frequently, so I wonder if the more frequent occurrence is something related to how you use the site. When clicking on a highlighted word or phrase, be sure to only click once as multiple clicks seem to trigger the pinwheel. We’re still putting some finishing touches on the update and hope to have things ready soon.

13

It looks like there are two triggers which would absolutely cause this problem every time:

  1. Creating a lingq from what hasn’t been a single blue word (from a phrase or from a selected ignored word).
  2. First creating a lingq or some lingqs using hints and then trying to create a new lingq using the editing widget.
14

@eugrus - Thanks, let’s take a look at this after our upcoming update to see if these are still happening.

15

Ok, so far so good with this one after the recent update.