Desktop importing problems

when creating lessons from a desktop in most cases they remain pending.
However, they show up in a course but are not counted in the overall number of lessons, as I understand.

I tried multiple times with different types of files.

Both problems occur if you upload just text or text along with audio.
I suspect the issue has been there since yesterday or even Friday.

when uploading from youtube there are no issues.

I even created a course which was almost impossible to track down as the lessons remained pending while in fact they were uploaded.

let’s just hope the issue will not be there for months :slight_smile: nervous

surprised I’m the first one to alarm this.


Thanks for reporting, we are investigating the issue.

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I was just about to report this myself, as I have been experiencing it when uploading audio files.

If I wait for the upload, it appears successfully and I am taken to the lesson. I can listen to the audio and read along with the transcription. However, if I exit, then the lessons I’ve imported can no longer be found, and they all show up under Pending as failed imports.

Very frustrating, as I’ve been a free user for years, and only just upgraded a few days ago specifically to take advantage of the upload feature. It was working wonderfully at first, but over the past day has not.

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Our team is working on the issue and we will push a fix soon. Thanks for your patience.

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