Delay/lag in web browser app

If I’m watching a video lesson of 20 minutes or more then the lag in the web app becomes unbearable and is a real impediment to learning. I’m listening to pretty advanced content and need to concentrate. If I click on a blue word, sometimes it’ll take 20 or 30 seconds to respond to my clicks which completely takes me out of the content I’m listening to. It’s even worse as the lessons go longer. Does anyone have any tips to help sort this issue? I’m using a macbook M1 and Safari browser and the problem is only relatively new in the last few months. It’s just a youtube video and paging through the transcription, so I don’t know why it should be having such problems.

Edit just to say it also lags when paging, sometimes it lags so long that the video has gone past the entirety of the next page before it pages.

Thanks in advance for any help.

1 Like

Thanks for reporting that. I’ll check with our team what could be the issue and get back to you.

1 Like